PRIVACY NOTICE

HouseMatez runs this website, the application process and the member portal. This notice explains what we collect, why, who can see it, and how to ask us to change or remove it. HouseMatez is for adults 21 and over. We do not knowingly collect information from anyone under 21.

• Application details. Whether you apply as a single or a couple, your name (and your partner's name), age, email address, cell phone number, home base city, an optional partner email, anything you write in the notes field, and your 21+, privacy and community-standards acknowledgements.
• Verification photos. The face and full-body photos you upload with your application.
• Account information. If you create a member account: your email address, your display name, and your sign-in method (email and password, or Google sign-in).
• Membership and event activity. Your membership level and status, RSVPs, tickets and reservations, event interest signups, partner-link requests between two member accounts, and notifications we send you in the portal.
• Messages and images you send. Messages in event circles and in the member-to-team thread, including any images you attach.
• Forms you submit. Partner and creator inquiries, event notification signups, and privacy requests.
• Technical logs. Standard server and error logs generated by our hosting and database providers, which can include IP address and browser information.

Everything above comes from you, except technical logs, which are generated automatically when you use the site, and review decisions, which are created by our review team. If your partner lists your email on their application or sends you a partner-link request, we may receive your email address from them.

• To verify that applicants are real, consenting adults 21 or over.
• To review applications and decide who is invited.
• To create and operate your member account and membership level.
• To run events: guest lists, RSVPs, tickets, arrival details and event circles.
• To contact you about your application, your account and events you signed up for.
• To keep events safe, respond to reports, and enforce community standards.
• To keep the site working, debug problems and prevent abuse.

We do not sell your information, and we do not use your application photos for advertising or publish them anywhere.

Application details and verification photos are visible only to the HouseMatez review team (admins and moderators). Photos are stored in a private storage area and are only opened through short-lived, expiring links generated for reviewers.

Other members can see your display name and anything you choose to post in an event circle, plus a partner link if you and another member both confirm it. There is no public member directory. Any future member-community visibility is private, permission-based and controlled by each member's settings.

Exact event addresses and arrival details are held separately and released only to confirmed attendees.

We use a small number of providers to run the service:

• A cloud database, authentication and file-storage provider, which hosts your records and photos.
• A web hosting and content-delivery provider, which serves this site.
• An email delivery provider, used to send application-decision and account-invitation emails.
• Google, if you choose to sign in with a Google account.

These providers process information on our behalf. We may also disclose information if we are legally required to, or where it is necessary to protect guests in an emergency.

This site does not run advertising trackers, third-party analytics scripts or advertising pixels. Cookies and browser storage are used only to keep you signed in and to operate the site. Our hosting and database providers keep their own operational logs.

Emails about your application, your account and events you signed up for are operational and are sent as part of running the service. Promotional or event-announcement email is a separate choice: we only send it if you opted in, and we record when and where you did. Applying does not opt you into promotional email. You can manage or stop event notifications at any time.

We keep application material, including verification photos, while your application and any resulting membership are active. We have not yet set a fixed retention period; until we publish one here, you can ask us to delete your information at any time and we will act on that request. Member account, membership, ticket and message records are kept while your account is active and for as long as needed to run events, resolve disputes and meet legal obligations.

Access to application data and photos is restricted to the review team through database-level access rules, private storage and expiring links, and connections to the site are encrypted in transit. No system is perfectly secure, and we do not claim otherwise.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Use the data request form. Requests go to the HouseMatez review team, who will contact you at the email you provide. If you have a member account, you can also edit your display name and manage partner links directly in the portal. Deleting your information ends any application in progress and any membership tied to it.

If we change this notice we will update the effective date at the top of this page. If the change materially affects how we handle application data or member accounts, we will also notify members through the member portal or by email.

The fastest way to reach us about privacy is the data request form.